Thexton Armstrong Netherlands BV (hereinafter “Thexton Armstrong®”) processes personal data and acknowledges the importance of keeping your personal data adequately processed and protected. In this Privacy Statement, we provide answers to the most important questions regarding the processing of your personal data by Thexton Armstrong® in the Netherlands. Thexton Armstrong® has aligned its Privacy Statement with the General Data Protection Regulation (GDPR).

1. Who is responsible for the processing your personal data?
Thexton Armstrong Netherlands BV is the controller. Thexton Armstrong Netherlands BV is a franchise organisation and works together with Franchise partners. Thexton Armstrong Netherlands BV has its registered office in The Hague and is registered in the trade register under number 53460723. Thexton Armstrong is based at Dr. Kuyperstaat 1, 2514 BA The Hague.
Contact person regarding the GDPR: Coen Vleesenbeek (coen@thextonarmstrong.nl)

2. From whom do we collect personal information?

The personal information that we may collect and store includes (but is not limited to) personal information about the following persons, among others:

a) Potential customers;
b) Customers;
c) Employees of customers;
d) Potential (associate) Franchise partners
e) (associate) Franchise partners
f) Visitors to our website who register to receive information, our newsletter ;
g) Representatives of customers, service providers or suppliers.

3. What personal data do we process?

Thexton Armstrong® processes personal data such as surname, first name, initials, address, zip code, city, email address, telephone numbers and similar required data.

Additional personal data is only processed if required to comply with any agreement or legal obligation or the legitimate interest of Thexton Armstrong®.

If you provide us with personal information of employees of your company, you are obligated to inform your employees about this! You can then forward them this privacy statement so that your employees can see how we handle their personal data.

We advise you to read the Thexton Armstrong® Privacy Statement carefully and, if necessary, to keep a copy for your own records.

You can contact us about your personal data via info@thextonarmstrong.nl or 070-3452600.

4. Why does Thexton Armstrong® process personal data?

Like any organisation, Thexton Armstrong® requires personal information to conducts its’ business. In addition, the nature of our services means that personal information is a necessary part of informing prospects and prospective Franchise partners and the advice that Thexton Armstrong® provides to its customers.

The law sets conditions for the processing of personal data. In this respect, lawfulness is an important principle. Thexton Armstrong® uses personal information only if one of the principles set forth in the law applies. Below are the various purposes for which Thexton Armstrong® processes personal data and the corresponding basis for such processing.

The basis on which Thexton Armstrong® processes virtually all personal data is the need to (properly) execute a contract or to prepare for the finalisation of a contract. This applies to all services provided by Thexton Armstrong for its customers, the agreements with suppliers, the franchise partners and all business operations that are necessary for that purpose.

In addition, Thexton Armstrong® processes personal data based on your consent, for example, to send our newsletter.

For service, sales and marketing purposes, Thexton Armstrong® may process your personal information on the basis of a legitimate interest.

5. How do we manage your personal data?

Your personal data will be stored carefully and for no longer than is necessary for the purpose for which they were processed.

Within Thexton Armstrong®, your personal data will only be used by employees and (Associate) Franchise partners, who require access in line with any agreement. All (Associate) Franchise partners and employees work in accordance with the General Terms and Conditions and are bound by an obligation of confidentiality. Thexton Armstrong® does not sell your information to third parties and will only provide it if it is necessary for the execution of our agreement with you or to comply with a legal obligation.

a) Exchanges with strategic partners
Thexton Armstrong® works with strategic partners who are experts in their fields and who process personal data on our behalf. For example, our inbound marketing agency that supports us with Inbound Marketing.

b) Anonymise your personal data
Thexton Armstrong® may anonymise the personal information and then use it at an aggregated and anonymised level for research purposes and to optimise its service offerings and operations. The aggregated and anonymised data cannot be traced back to you as a person or your company.

6. Archiving terms
Thexton Armstrong® does not process or retain your personal information for longer than necessary. Thexton Armstrong® will destroy and/or anonymise your personal information immediately after the expiry of the storage period, unless it is required by law (e.g., tax law) to retain certain personal information for a longer period of time. In that case, only specific personal data will be stored for the statutory determined storage period.

7. Security measures and processors
Thexton Armstrong® has taken appropriate technical and organizational measures to protect your personal information. This will protect your personal data from unauthorized or unlawful processing and from accidental loss, destruction or damage.

Thexton Armstrong® uses third party services to process personal data, known as processors. These processors only process personal information on behalf of Thexton Armstrong®. Thexton Armstrong® has entered into a Processor Agreement with the Processors that requires the Processor to comply with all of its obligations under the GDPR and this Privacy Statement. A list of our processors can be requested at our email address info@thextonarmstrong.nl

8. Right of inspection, removal, questions and complaints
You can submit a request to our e-mail address (info@thextonarmstrong.nl) to access, receive, change or delete your personal data. Thexton Armstrong® will always consider your request and will inform you, within a reasonable time after receipt of the request, of the follow up action resulting from the request. If Thexton Armstrong® is not able or willing to comply with your request, a clarification will be offered at all times.

In case of specific situations, you will always have the right to object to the processing and request Thexton Armstrong® to limit the processing of your personal data. Thexton Armstrong® will consider the objection promptly, and in any case within one month, limit and/or delete the personal data in question, unless it is required by law to retain the personal data in question. If the latter is the case, Thexton Armstrong will notify you.

If you want to make use of your rights, you can submit a request in writing or by e-mail to info@thextonarmstrong.nl. If this does not result in a solution, you can of course always make use of your right to submit a complaint to the Personal Data Authority (autoriteitpersoonsgegevens.nl) or to appeal to the competent court.

Any other questions or comments about our Privacy Statement can also be addressed to our e-mail address (info@thextonarmstrong.nl).

9. Cookies
In order to make the information and services offered more relevant, the Thexton Armstrong® website uses cookies. A cookie is a small text file that is placed on your computer when you visit our website. A cookie contains specific information so that each time you visit our website, you can be recognised as a visitor. It is then possible to set up our website specifically for you and to make it easier to use. When you visit our website, a banner appears to inform you about the use of cookies. If you continue to use our website, you accept the use of cookies. Your consent is valid for a period of 6 months.

a) Other tracking technologies
Thexton Armstrong® also uses third party cookies such as Google Analytics, Piwik, Mailchimp and Hubspot to collect website & newsletter statistics in order to further improve the content and functionality of the website and marketing activities. We and our third party partners may from time to time use other similar technologies, such as web beacons, pixels (or “clear gifs”) and other tracking technologies. These are small graphic files that contain a unique identity that allows us to recognise when someone has visited our websites or, in the case of web beacons, has opened an email that we have sent. This allows us, for example, to track users’ patterns from one page within our websites to another in order to understand whether you came to our websites through an online advertisement displayed on a third-party website or to provide targeted offers and information to you, to improve the site’s performance and to measure the success of marketing campaigns.
Although you cannot specifically refuse or disable these tracking technologies, in many cases these technologies depend on our cookies in order to function properly; accordingly, in such cases, not accepting our cookies will restrict the functioning of these technologies.

10. Third party websites  
This statement does not apply to third party websites that are linked to and from this website. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We advise you to read the privacy statement of these websites before using these websites.

11. Changes
Our Privacy Statement may be updated. You will find the most recent privacy statement on our website: https://www.thextonarmstrong.nl/privacy-policy/