How did Roel Jansen, SME business owner, escape the madness of each day?
Roel wanted to grow with his business, but didn’t know how. After all, he was busy enough already. Together with Thexton Armstrong, he discovered how to achieve more by doing less.
Roel Jansen had built up a successful company with RJ Networks & Security. Profitability was good and the operational management seemed to be in order. Nevertheless, Roel wanted to grow with his business, but didn’t know how. After all, he was busy enough already. Together with Thexton Armstrong, he discovered how to achieve more by doing less.
Roel Jansen started RJ Networks & Beveiliging 15 years ago. Since then the company has grown from 4 to 40 employees. The organization consisted of different departments that often worked independently of each other. For example, the calculation department was mainly focused on preparing quotes and not always concerned with the profitability of finished projects. In addition, many employees were not up to speed with the company’s goals and objectives. Roel stood at the head of the team with a, mainly short term focus. His day was run by operational issues & fighting fires. His growth plans for the future never saw daylight as a result.
These issues came to the forefront when Koen and Roel first met. Roel hadn’t even considered working with an external consultant before. “We thought things were going well and had a good year,” Roel said. However, Koen revealed the bottlenecks that prevented us to continue grow. That’s how we got the ball rolling.
The opportunities to improve profits became clear: work more efficiently, increasing employee involvement and improve alignment with long-term objectives. In order to achieve this, we decided to restructure the organisation. No longer traditional departments, but project-based teams. “Each project team is responsible for a project from A to Z. This is a stark contrast to the existing way of working. Before this, several employees were responsible for only one element of a project and there was no cooperation between the employees themselves,” says Roel.
As a result of this change, team members now feel much more involved. They have become co-owners of a project and are now involved from start to finish. “Team members are given the space to make their own decisions and act as a business owner themselves within the organisation. All this within the framework of the objectives that we want to achieve for our company.”
Another advantage is that RJ Networks & Security has escaped the madness of the day. Having objectives gives everyone focus. We have translated long-term objectives to short-term objectives that must be achieved within a month. Because everyone is involved and feels responsible for those goals, they are able to achieve the short and long term goals. “Many business owners think that they can do everything themselves. I have learned that the more I let go and delegate to my team, the more I can focus on the long term vision and the better things go”, says Roel. “So I achieve more by doing less, how good is that!
Roel deploys its employees in an innovative way. This has even earned him the title of Ambassador of the best entrepreneurs in Besten, a city in the province of Brabant. A great reward for all the work he and his team have put in.